TERMS AND CONDITIONS OF BIKE RENTAL SERVICE IN MALAGA

  • Bikes are to be picked up and dropped off at Malaga Bike Tours, Calle Trinidad Grund 5A
  • Under 18’s must be accompanied by an adult
  • Clients must show a photo ID, such as Passport or driver’s license. Alternatively, a cash deposit of 100€ can be left.
  • Clients must fill out a bike rental contract with contact details, sign and agree to full responsibility for damage to the bike, themselves or third parties, including stolen bikes
  • Payment is to be made before renting the bike in cash or by credit or debit card
  • Refunds are not given if the client returns the bike before the agreed time on the contract
  • Client agrees that the bike is in perfect working order at the time of renting
  • Client agrees to lock the bike in a secure manner, for example, to a bike parking or post and in a well transited area
  • During the night, the bike must be locked in a secure, interior private area. Bikes cannot be left in common areas of residential buildings such as hallways, entrances, patios. Under no circumstances can bikes be left on the street overnight.
  • Clients cannot use the bikes while under the influence of alcohol or drugs.
  • Clients are responsible for any damage caused to themselves and/ or other persons or property during the rental period.
  • In the case of accident or other unforeseen circumstances, the client is responsible for returning the bike to the Malaga Bike Tours office. We do not offer a rescue- service, although we will do everything we can to help in difficult situations.
  • Clients may take a repair kit for a deposit of 20€. If the kit is lost or stolen, the replacement value of 40€ is to be paid by the customer
  • Any repair costs the client pays to other bike shops are not covered by Malaga Bike Tours.
  • If bikes are returned excessively dirty, a 5€ cleaning charge will be applied.
  • If clients return the bikes outside of MBT office hours, a 5€ late fee will be charged for every fifteen minutes past closing time.
  • If a rental bike is stolen, the client must pay the market value of the bike. No insurance company will cover bike rental companies for this type of theft. It is recommended that the client contract their own private travel insurance. Clients should report the theft to the police in the tourist office at the Plaza de la Marina. Malaga Bike Tours will issue a report and a receipt for the client’s insurance company.
  • In high season, bike rental reservations can only be made for a full day.

DAMAGE CITY BIKES

Slightly bent wheel 30 € each
Wheel damaged beyond repair 40 € each
Damaged or broken brake handles 20 € each
Damaged or bent handlebar 20 €
Damaged bent front fork  40 €
Lost lock and/or key 25 €
Lost or stolen seat and/or post 25 €
Lost or stolen bikes 400 €

DAMAGE TOURING/MOUNTAIN MTB/TANDEM BIKES

Slightly bent wheel 30 € each
Wheel damaged beyond repair 60 € each
Damaged or broken brake handles 30 € each
Damaged or bent handlebar 30 €
Damaged bent front fork  60 €
Lost lock and/or key 25 €
Lost or stolen seat and/or post 25 €
Lost or stolen KONA bikes 800 €

TERMS AND CONDITIONS OF BIKE TOURS IN MALAGA

  • A minimum of two people is required to run the City Bike Tour when booking directly with Malaga Bike Tours.
  • It is understood that the City Tour is an orientation to the city. We do not enter monuments or give detailed historical explanations.
  • Malaga Bike Tour leaders are not official guides of the Junta de Andalusia.
  • A minimum of four people is required to run the Alternative Malaga Ride when booking directly with Malaga Bike Tours.
  • A minimum of eight people is required to run a private tour at adult rate. Private tour supplement is 10€ per person.
  • It is expected that participants know how to ride a bike and are confident independent cyclists.
  • Reservations should be made at least 24 hours in advance to avoid disappointment.
  • In order to guarantee the reservation, advance payment is required by PayPal or by cash or credit/debit card payment at the Malaga Bike Tours office.
  • Bookings are not guaranteed without pre-payment.
  • The meeting point for our tours are at our shop in Calle Trinidad Grund 5a.
  • The City Bike Tours include: a city bike, hybrid bike, a bottle of water, tour leader and optional helmet (obligatory for under 16-year-olds)
  • The Alternative Malaga Ride includes a bottle of water and a snack provided by Malaga Bike Tours
  • The group must respect local traffic laws: go at the same speed as pedestrians, give way to pedestrians, respect traffic lights, etc.
  • The group must stay behind the tour leader at all times.

BIKE TOUR PRICES

  • City Bike Tour: Adults: 25€ Under 16´s 19.50€, Child in child seat: 10€
  • Alternative Malaga Ride: 25€ Sorry- no kids on this tour!
  • Private City Bike Tours are charged at 280€ for 1- 8 people. (Adult price applies to all participants).  Every person extra (over 8 people) is charged at 25€ per person up to a maximum of 15 people per group.

CANCELLATION AND NO-SHOW POLICY FOR ALL PUBLIC TOURS*

  • Full refunds will be given with 48 hours notice.
  • 50% refund will be given with 24 hours notice (during office hours.)
  • Cancellations on the day of the tour:
    Prepaid bookings are non -refundable. Payments on the day of the tour will be charged as per original reservation, unless notification is received by email 48 hours before the date of the tour.
  • Full refunds are given in case of cancellation of the tour by Malaga Bike Tours.

*Private large group bookings are subject to our group booking cancellation policy, sent to the client at the time of booking.