Terms and Conditions

Terms and Condition of Bike Rental Service in Malaga

• Bikes are to be picked up and dropped off at Malaga Bike Tours, Calle Trinidad Grund 5A
• Under 18’s must be accompanied by an adult
• Clients must show a photo ID, such as Passport or driver’s license. Alternatively, a cash deposit of 100€ can be left.
• Clients must fill out a bike rental contract with contact details, sign and agree to full responsibility for damage to the bike, themselves or third parties, including stolen bikes
• Payment is to be made before renting the bike in cash or by credit or debit card
• Refunds are not given if the client returns the bike before the agreed time on the contract
• Client agrees that the bike is in perfect working order at the time of renting
• Client agrees to lock the bike in a secure manner, for example, to a bike parking or post and in a well transited area
• Clients must obey traffic laws and traffic signs.
• Cycle paths must be used when available. When no assigned cycle path exists, clients may cycle on pedestrianized areas wider than 3 metres, at a maximum speed of 10 kms/hr and must always give priority to pedestrians. Malaga Bike Tours is not responsible for the payment of any fines incurred by the client.
• During the night, the bike must be locked in a secure, interior private area. Bikes cannot be left in common areas of residential buildings such as hallways, entrances, patios.
• Under no circumstances can bikes be left on the street overnight.
• If a rental bike is stolen, the client must pay the market value of the bike as stated in the bike rental contract. No insurance company will cover bike rental companies for this type of theft. It is recommended that the client contract their own private travel insurance. Clients can report the theft to the police in the tourist office at the Plaza de la Marina. Malaga Bike Tours will issue a report and a receipt for the client’s insurance company.
• Clients cannot use the bikes while under the influence of alcohol or drugs.
• Clients are responsible for any damage caused to themselves and/ or other persons or property during the rental period.
• In the case of accident or other unforeseen circumstances, the client is responsible for returning the bike to the Malaga Bike Tours office. We do not offer a rescue- service, although we will do everything we can to help in difficult situations.
• Clients may take a repair kit for a deposit of 20€. If the kit is lost or stolen, the replacement value of 40€ is to be paid by the customer.
• Lost key or lock will be charged at 25€. Lost key assistance to cut off bike lock, will be charged a further 25€ within Malaga City limits. Longer distance assistance will be charged according to time and distance.
• Any repair costs the client pays to other bike shops are not covered by Malaga Bike Tours.
• If bikes are returned excessively dirty, a 5€ cleaning charge will be applied.
• If clients return the bikes outside of MBT office hours, a 5€ late fee will be charged for every fifteen minutes past closing time.
• In high season, bike rental reservations can only be made for a minimum of a full day rental.

Costs payable by client in case of damage city bikes

• Slightly bent wheel 30 € each
• Wheel damaged beyond repair 40 € each
• Damaged or broken brake handles 20 € each
• Damaged or bent handlebar 20 €
• Damaged bent front fork 40 €
• Lost or stolen seat and/or post 25 €
• Lost or stolen city bikes 400 €

Damage Touring / Mountain MTB / Tandem bikes

• Slightly bent wheel 30 € each
• Wheel damaged beyond repair 60 € each
• Damaged or broken brake handles 30 € each
• Damaged or bent handlebar 30 €
• Damaged bent front fork 60 €
• Lost or stolen seat and/or post 25 €
• Lost or stolen touring bike 450€
• Lost or stolen tandem 600€
• Lost or stolen KONA KAHUNA MTB bikes 800 €

Terms & Conditions of our Bike Tours

• A minimum of two people is required to run the City Bike Tour.
• It is understood that the City Tour is an orientation to the city. We do not enter monuments or give detailed historical explanations.
• A minimum of four people is required to run the Alternative Malaga Ride. For groups of less than 4, please contact us and ask about joining an existing group.
• It is expected that participants know how to ride a bike and are confident independent cyclists.
• Reservations should be made at least 24 hours in advance to avoid disappointment.
• In order to guarantee the reservation, advance payment is required by PayPal or by cash or credit/debit card payment at the Malaga Bike Tours office.
• Bookings are not guaranteed without pre-payment.
• Groups with Malaga Bike Tour leaders are limited to up to 15 persons in the historical centre.
• If there are more than 15 people, the group will be divided or an official guide will be contracted.
• Outside the historical centre, the groups can be larger than 15 people.
• The meeting point for our tours is at our shop in Calle Trinidad Grund 5a.
• Clients must be at our shop 15 minutes before the start time of the tour. Late arrivers will be taken to the group by one of our team.
• The City Bike Tours include: either a city bike or hybrid bike, a bottle of water, tour leader and optional helmet (obligatory for under 16 year olds).
• The Alternative Malaga Ride includes a 1.5 L bottle of water, a local snack and a tasting of Malaga sweet wine.
• The group must respect local traffic laws: go at the same speed as pedestrians, give way to pedestrians, respect traffic lights, etc.
• The group must stay behind the tour leader at all times.
• Any participant that cycles wrecklessly and/ or does not follow the instructions of the tour leader will be asked to leave the tour with no financial compensation.

Bike Tours Prices

• City Bike Tour: Adults: 25€ Under 16´s 19.50€, Toddlers in child seat: 10€
• Alternative Malaga Ride: 35€ Sorry- no kids on this tour
• Private City Bike Tours are charged at 280€ for 1- 8 people (Adult price applies to all participants).  Every person extra (over 8 people) is charged at 25€ per person up to a maximum of 15 people per group.
• All price include 21% IVA

Cancellation and No-Show policy for all public tours

• Full refunds will be given with 48 hours-notice.
• 50% refund will be given with 24 hours-notice (during office hours.)
• Cancellations on the day of the tour: Prepaid bookings are non-refundable. Payments on the day of the tour will be charged as per number of people in the original reservation, unless notification is received by email 48 hours before the date of the tour.
• Full refunds are given in case of cancellation of tour by Malaga Bike Tours.

Private large group bookings are subject to our group booking cancellation policy, sent to client at time of booking.