Frequently Asked Questions
What would you like to know?
Where is the meeting point for the tours?
All tours meet at our shop in the: Calle Trinidad Grund 5a, 29001 Málaga (next to the Plaza de la Marina)
- The nearest Cercanias train station is Malaga Centro Alameda.
- The nearest bus station, serving the coastal buses, is in Avenida Manuel Agustin Heredia
- The nearest underground parking is called PARKING MARINA, in the Plaza de la Marina, just 50 metres from our shop
Are reservations required for the bike tours?
Yes, reservations are required at least 24 hours in advance in order to avoid disappointment. We cannot guarantee a space on the tour if you arrive without a reservation before the start of the tour. However, if there is a tour running and there is still space available, you may join the tour at the last minute.
Is advance payment for the tours required?
Yes- in order to guarantee the booking, advance payment is required either via our web page or in person at our office.
Where is your shop located?
You can find us at: Calle Trinidad Grund, 5A 29001 Malaga.
Do tours run if / when it rains?
In the case of torrential downpours then the tour is cancelled.
If it is just a passing shower, then the tour continues.
What is your cancellation policy?
CANCELLATION POLICY FOR ALL PUBLIC TOURS*
- Full refunds will be given with 48 hours’ notice.
- 50% refund will be given with 24 hours’ notice (during office hours.)
- Cancellations on the day of the tour are non-refundable.
- Full refunds are given in case of cancellation of tour by Malaga Bike Tours.
*Private large group bookings are subject to our group booking cancellation policy, sent to client at time of booking.
Do we go inside museums and monuments?
Due to time-constraints, we do not visit the inside of buildings during our tours. The idea of our City Tour is to give a comprehensive orientation to the city so you can then choose where you would like to visit more in depth on your own after the tour. We do stop for several minutes at each place of interest along the tour route in order for your tour leader to explain interesting stories and entertaining anecdotes about Malaga’s history, people and traditions.
Are the bike tours suitable for children?
Children of all ages are welcome on our city bike tour. We have a variety of small bikes, child seats and tag along bikes. Children under 7 are required to wear helmets. All children under the age of 18 years old must be accompanied by an adult.
The Alternative Malaga Ride! is NOT open to children due to the distance involved and the fairly rough terrain.
Are helmets provided? Are helmets obligatory?
We have helmets in all sizes for clients who wish to wear one. Helmets are required by law for children under 7 years old. We require clients taking the Alternative Malaga Ride! to wear a helmet.
How safe is the bike tour?
Safety is our number one priority. Our City Bike Tour takes place on pedestrianized streets. We do not go on the streets with traffic except for one small street and to cross at pedestrian crossings. Our Alternative Malaga Ride! takes place on the promenade, official bike paths and off- road terrain in the Guadalhorce River area and nature reserve.
What level of fitness is required to take part in the bike tours?
Our City Bike Tour is suitable for anyone that knows how to ride a bike. The terrain is all flat and the tour takes a very relaxed pace. Our Alternative Malaga Ride! requires a little more stamina and skill as it is a longer ride of approximately 22 km and takes place on uneven terrain in the Guadalhorce Nature Reserve.
Do you rent bikes as well as do tours?
Yes, we do. We have a wide range of city bikes, hybrid / Trekking / touring bikes, Mountain bikes / MTB, children’s bikes, child seats and tag along bikes at very reasonable prices.
Can we store our bags, luggage or prams at your shop while using your services?
Yes, of course.
Do you offer a concierge service / left luggage storage service to non-Malaga Bike clients?
If you rent a bike or do one of our tours, we offer a FREE left luggage service during shop hours for a maximum of one day.